Terms of Service

Effective Date: [10/04//2025

Introduction

Welcome to www.stonedeks.com. This website is owned and operated by Silca System, LLC DBA StoneDeks System. By accessing our website and using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

Use of Website

This website is provided for your personal and non-commercial use. The content on this website, including text, graphics, and images, is for informational purposes only.

Age Restrictions

You must be at least 18 years of age to create an account on our website and to purchase products or services. By using this website, you represent and warrant that you are at least 18 years old.

Intellectual Property Rights

All content published and made available on our site is the property of Silca System, LLC DBA StoneDeks System and the site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our site.

Accounts

When you create an account on our website, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.

All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

User Conduct

When using our website, you agree to:

• Comply with all applicable laws and regulations
• Not use the website in any way that could disable, damage, or impair the site
• Not attempt to gain unauthorized access to secured portions of the website
• Not use the website to conduct illegal activities or harass others
• Not use the website to distribute harmful content or malware

Dealer and Contractor Specific Terms

If you are accessing our website as a dealer or contractor:

• You agree to accurately represent our products according to our specifications
• You will maintain any required licenses, permits, and insurance for your business
• You will comply with our dealer/contractor policies, which may be updated periodically
• You understand that your dealer/contractor status may be reviewed periodically based on performance

Affiliate Links and Commissions

Our website may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links. We are not responsible for the content or accuracy of any off-site pages or any other sites linked to our site.

Product Terms

For physical products purchased through our website:

• All product specifications are subject to change without notice
• We strive to display product colors accurately, but cannot guarantee that your computer's display will accurately reflect the actual product color
• Installation of our products must follow our provided guidelines to maintain warranty coverage
• Product availability and shipping times may vary

Termination Rights

We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms of Service.

Disclaimer of Warranties

You agree that your use of our website and services is at your sole risk. The services provided by us are on an "as is" basis. Silca System, LLC DBA StoneDeks System expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Limitation of Liability

Silca System, LLC DBA StoneDeks System, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

Indemnification

You agree to indemnify, defend and hold harmless Silca System, LLC DBA StoneDeks System and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Dispute Resolution

Any dispute arising from or relating to these Terms of Service shall be resolved through:

Informal negotiation - we encourage you to contact us first to seek resolution

Mediation in Ohio, using a mutually agreed mediator

Arbitration in Ohio if mediation is unsuccessful

Litigation only if the above methods fail

You agree to waive any right to participate in a class action lawsuit against us.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

Sever-ability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

Force Majeure

We will not be liable for any failure to perform our obligations where such failure is a result of acts of nature, fire, flood, earthquake, other natural disasters, terrorism, government action, civil unrest, strikes, supply shortages, or other causes beyond our reasonable control.

Complete Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Silca System, LLC DBA StoneDeks System regarding your use of our website and services, superseding any prior agreements between you and us.

Changes to These Terms of Service

We reserve the right to modify these Terms at any time. We will always post the most current version on our website. By continuing to use the site after we post any changes, you agree to the terms of the modified Terms of Service.

Contact Us

If you have any feedback, comments, requests for technical support, or other inquiries, please contact us at:

[email protected]