Privacy Policy

Effective Date: [10/04//2025

Introduction

Welcome to www.stonedeks.com and any subdomains used of www.stonedeks.com also known as Silca System, LLC DBA StoneDeks System.

Your privacy is critically important to us. Based in Ohio, Silca System, LLC DBA StoneDeks System is dedicated to providing outdoor building materials and deck systems while respecting your privacy. This policy aims to inform you about the collection, use, and sharing of personal information we receive from users of our site.

Information Collection And Use

We collect several types of information for various purposes, including:

• Email Addresses for sending newsletters, marketing materials, and other information related to our products or services.

• Personal Identification Information (such as name, email address, phone numbers) through email opt-ins or transactions.

• Usage Data which may include details such as your computer's Internet Protocol (IP) address, browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

• For our dealers, contractors, and commercial clients, we may collect additional business information such as company name, business address, tax identification numbers, and other relevant business details necessary for our business relationship.

Categories of Personal Information Collected

For compliance with privacy regulations, we categorize the personal information we collect as:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (products purchased, services used)
• Internet activity (browsing history, search history on our website)
• Professional information (for contractors and dealers)
• Inferences drawn from other personal information to create preference profiles

Use of Information

The information we collect may be used to:

• Provide, maintain, and improve our services.

• Communicate with you, including to provide customer service and support, and send you promotional messages.

• For market research to improve our products, services, and user experience.

• To process transactions and fulfill orders.

• For referral or republishing purposes, as you have consented.

• To manage our dealer and contractor relationships, including providing technical support and product information.

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds:

• Performance of a contract when we provide you with products or services, or communicate with you about them.

• Legitimate interest in operating and improving our business and managing relationships with dealers and contractors.

• Your consent, which you may revoke at any time.

• Compliance with legal obligations when the law requires us to collect and process your personal data.

Sharing Of Data

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

When necessary for business operations, we may share certain information with:
• Authorized dealers and contractors in your area to facilitate local service
• Shipping and logistics partners to fulfill orders
• Payment processors to complete transactions

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For business accounts (dealers and contractors), we maintain records as required by applicable business regulations.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Information.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users in compliance with applicable laws. This notification will include information about the breach and steps you can take to protect yourself.

Your Consent

By using our site, you consent to our Privacy Policy.

Cookies

We use "cookies" to enhance your experience on our website. A cookie is a small piece of data stored on your hard drive to help us improve your access to our site and identify repeat visitors.

Cookies can enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Functional Cookies: Remember your preferences and settings
• Analytical Cookies: Help us understand how visitors interact with our website
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign performance

You can manage your cookie preferences through your browser settings.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We also may share data with third-party services for advertising and analytics to provide users with targeted advertisements and better understand how users interact with our website. These third-party service providers use cookies and similar technologies to collect information about user behavior and device, which is then used to personalize advertising and analyze website usage.

Pixels and Retargeting

We use pixels or transparent GIF files to help manage online advertising and site analysis. These files enable us and our advertising partners to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. With both cookies and pixel tag technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

The pixel tag technology we use may include services like Facebook's retargeting service. This allows us to display ads to you on Facebook after you've visited our website, enhancing your personalized experience with us.

Your Consent to Cookies and Third-Party Data Sharing

By using our site, you consent to our Privacy Policy, including our use of cookies and third-party services. You have the option to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You may request copies of your personal information.
• Right to Rectification: You may request that we correct inaccurate information.
• Right to Erasure: You may request that we delete your personal information.
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to our processing of your information.

To exercise these rights, please contact us at [email protected].

California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at [email protected] or visit our "Do Not Sell My Personal Information" page.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. We will take appropriate measures to protect your information and ensure it receives an adequate level of protection under applicable laws.

Affiliate Links

Silca System, LLC DBA StoneDeks System participates in various affiliate marketing programs, which means we may earn commissions on products purchased through our links to retailer sites. Our website may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.

Our participation in affiliate programs is designed to provide a means for us to earn fees by linking to affiliated sites. This helps us to support the site and continue to provide valuable content to our users. Please note, we only affiliate with products, services, and merchants that we believe will provide value to our users. However, the inclusion of any link does not imply our endorsement of the affiliate site or service.

We are transparent about our affiliate relationships and will always disclose when a post or product link is an affiliate link. This practice is in line with our commitment to honesty and transparency with our audience.

Changes To This Privacy Policy

Silca System, LLC DBA StoneDeks System may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]